Air Kenya aspires to provide the best service to its customers. However, if any customer is not satisfied with their service, they have a specialized customer service number for solving their problems. Customers can call their customer representative anytime to clear their doubts regarding airline’s services. Every representative is highly trained to help you with utmost politeness.
Air Kenya Customer Service Number +1-844-915-2138
Air Kenya Booking and Reservation Number
Air Kenya tickets can be booked on their website as well as on their contact number specially for reservations. They provide various discount vouchers if you book from their website. However, if anyone wants to book through offline mode, they can call their number or go directly to their booking counter at the airport.
Air Kenya For Reservations +1-844-915-2138
Air Kenya Cancellation and Refund Policy
Air Kenya offers refund for some of the flight route tickets. While some tickets come with 50% refund policy and some are non-refundable. If a customer wants to change the travel date, they just need to pay a pre determined amount to do so. The customer needs to pay cancellation charge for every canceled ticket and travel date change. For any further information you can call their customer service number given above.
Air Kenya Baggage Policy
Air kenya has a maximum of 15 kgs of free baggage allowance. Air Kenya accepts all the necessary items that normally is required for a trip. However, if you want to carry extra luggage you need to pay USD 3+ 16% VAT per kilo for local flights and USD 4+ 16% VAT per kilo for Kilimanjaro and Entebbe flights. These rates may not be available at the time of departure. Please confirm the current rates at the check-in counter before proceeding further. For any pre-flight queries related to baggage policy please get in touch with Air Kenya representatives on the customer service number mentioned above.