Air Portugal was founded as Transportes Aéreos Portugueses (Portuguese Air Transportations) in the year 1945.TAP Air Portugal has been the pioneer airline in Portugal and is committed to providing the best services to its customers.
Air Portugal Customer Contact Number +1-844-915-2138
To better serve its customers, the TAP has a dedicated customer service number which is available all day every day. Air Portugal has contact number available in every city they operate in and the customer agents are always available to help the customers. TAP has contact centre available in 6 languages including Portuguese, English, French, Spanish, Italian and German.
Air Portugal TAP Booking and Reservation Number
To book tickets on Air Portugal customers can visit their website, visit their ticket desk, or call on their contact centre. There is a time limit of 6 to 72 hours before the scheduled departure to book tickets online.
Customers can also choose meals of their choice onboard through their website. However, only executive class passengers of long- haul flights departing from Lisbon can choose their meals onboard in advance. Passengers can book their in-flight meals from 7 days to 24 hours before the scheduled departure.
For further details customers can call TAP contact centre.
Air Portugal Reservation Helpline +1-844-915-2138
Air Portugal (TAP) Cancellation and Refund Policy
A customer can apply for a refund on his ticket by requesting it online or through airline’s website if they booked their ticket through Contact Centre, Desks or FLYTAP. A customer is not entitled to register for refund online if they booked their tickets through a travel agency. The online refund is also not available for social mobility subsidy request (Madeira).
Refund requests made within 24 hours of booking are subject to a 15€ cancellation fee regardless of the amount paid for the fare.
Customers registering refund requests on FLYTAP need not pay any refund fee. While refund requests made through the contact centre or sales desk comes with a service charge of €30 per ticket regardless of the fare paid.
Air Portugal Contact Centre +1-844-915-2138
Air Portugal TAP Baggage Policy
An economy class passenger is entitled to free baggage allowance of 1 piece of 23 kgs while business class passengers are allowed 2 pieces of maximum 32kgs. For international passengers the maximum free baggage allowance is 3 pieces of 32kgs each. Customers need to pay a minimum of 45 EUR for every extra kilogram.
For any other details on baggage allowance customers can contact Air Portugal contact centre available 24/7.