Air Rarotonga Customer Service Number +1-844-915-2138
Air Rarotonga is a private airline company registered in the Cook Island having its main base at Rarotonga International Airport. Air Rarotonga serves more than 70,000 satisfied passengers travelling between its destination islands. The airline takes great care in providing best quality services to its customers. However, customers can register their complaints through forms available on their website. The airline also has a customer service number available from Monday to Saturday on specified timings.
Air Rarotonga Booking and Reservation Number
Air Rarotonga tickets can be booked through both online and offline mode. Customers can book tickets on Air Rarotonga’s official website at all times. While customers opting for offline mode, can visit airline’s sales office or through authorized travel agents. Air Rarotonga tickets can also be reserved through airline’s customer contact centre.
Air Rarotonga Booking Helpline +1-844-915-2138
Air Rarotonga Cancellation and Refund Policy
Customers can apply for a refund for their cancelled ticket by filling up a form available on the airline’s official website. For refund a customer can also call their call centre on +1-844-915-2138 between 7am to 6pm from Monday to Saturday.
It should be noted that only Fully flexible fares booked through website can be refunded back to credit card. For all other types of fare, refunds will be made as vouchers that can be used to book tickets in future within 12 months from original reservation date.
Air Rarotonga Baggage Policy
A customer’s baggage allowance is dependent on the type of fare you have booked. The baggage information is given on the itinerary.
Fully flexible and Seat+ Bag ticket holder are allowed a single piece of checked-in baggage weighing maximum 23kgs and a piece of hand baggage weighing not more than 7kgs. However, excess baggage is allowed by paying NZ$ 3.50 per additional kilogram.
Information regarding lost baggage and other baggage related issues, customers can fill up the form available on the airline’s official website or call on the contact centre.