The phone number of customer service is 1888-850-3958. The support number mentioned here is the United States customer service phone number. has offices worldwide and is supported by various local companies and below you will find the contact number of customer service as per country. For queries, you can get in touch with the customer service via email. Note: do not contact the email support for urgent queries as their response time is more than 3 working days. Make sure to contact the customer service for urgent matters. Head Office
Weteringschans 28
1017 SG Amsterdam
Phone+31 (0)20 712 5600
Fax+31 (0)20 7125609 Customer Service
UK0845 0805012
USA1 888 850 3958
International+44 20 3320 2609
LocationPhone Number Argentina0800-4441795 Austria0810-555-701 Australia1-800-058744 Netherlands078-1660-92/35 Brazil0800-891-1712 Canada1-866-492-3245 Switzerland0848-101-717 China400-120-1340 Czech Rep800-143441 Colombia01800-9-157346 Germany0180-1000496 Denmark8088-3044 Spain901-988502 France0820-600-093 Hong Kong800-962401 Indonesia007-803-011-0118 Ireland1850-930484 Israel1-80-9213036 Italy840-999-878 Japan0120-800-937 Mexico001-877-396-6197 Malaysia1-800-814611 New Zealand0800-451596 Philippines1-800-1-114-2126 Portugal8008-14307 Russia810-8002-5354011 Sweden0200-884-717 Singapore800-1205159 Thailand001-800-12-066-6549 UAE800-011-0107 South Africa080-0981007

0 thoughts on “ Customer Service

  • george martin says:

    I requested a room in Algona, Iowa last year for three nights at a super 8 motel. July 4 thru july 7. Now I hear there are nom rooms available for those dates! Never again use your site, and tell everyone else! BUTTA BOOK is no good! Never again!

  • I thought I made reservations vis mobile site for Embassy Suites Airport Kansas City, Mo for 2/9-14/2020. I needed to change the reservation to 2/11-14/20. I never received a confirmation e mail or PIN number for the 2/9-14/20 reservation. I did have customer service call me back and looked and found no reservation for me for any hotels. The app also show no reservations and still does to this date ( I made reservation on line directly to the hotel instead) Yet I was charged $194.36 by the hotel for a no-show on 2/9/2020. I tried communicating with customer service vis web site it always said cal. Of course no PIN number available so they don’t answer. I call the number referred here and they hung up on me. You make it almost impossible to contact you and I will never use this again. I learned my lesson.

  • I have booked Taipei Brother hotel confirmation # 2112179530 and another booking later. due to coronavirus develop in Asia , I have cancel all my asia Airplane hotel and tour. all refund. I do not know how to cancel from website, so I called the Taipei brother hotel to cancel the reservation. and Brother said they will not charge me. But Booking .com charge my credit car and never refund. since Feb. and I called brother hotel. they confirm never charge me and should refund me soon.

    Anyone can help me with refund! thanks

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