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I requested a room in Algona, Iowa last year for three nights at a super 8 motel. July 4 thru july 7. Now I hear there are nom rooms available for those dates! Never again use your site, and tell everyone else! BUTTA BOOK is no good! Never again!
James Taylor says:
I thought I made reservations vis mobile site for Embassy Suites Airport Kansas City, Mo for 2/9-14/2020. I needed to change the reservation to 2/11-14/20. I never received a confirmation e mail or PIN number for the 2/9-14/20 reservation. I did have customer service call me back and looked and found no reservation for me for any hotels. The app also show no reservations and still does to this date ( I made reservation on line directly to the hotel instead) Yet I was charged $194.36 by the hotel for a no-show on 2/9/2020. I tried communicating with customer service vis web site it always said cal. Of course no PIN number available so they don’t answer. I call the number referred here and they hung up on me. You make it almost impossible to contact you and I will never use this again. I learned my lesson.
David Sun says:
I have booked Taipei Brother hotel confirmation # 2112179530 and another booking later. due to coronavirus develop in Asia , I have cancel all my asia Airplane hotel and tour. all refund. I do not know how to cancel from booking.com website, so I called the Taipei brother hotel to cancel the reservation. and Brother said they will not charge me. But Booking .com charge my credit car and never refund. since Feb. and I called brother hotel. they confirm never charge me and booking.com should refund me soon.
Anyone can help me with refund! thanks
Lim says:
I have cancelled my booking #3262493332 due to Covid 2019 government restriction of movement
george martin says:
I requested a room in Algona, Iowa last year for three nights at a super 8 motel. July 4 thru july 7. Now I hear there are nom rooms available for those dates! Never again use your site, and tell everyone else! BUTTA BOOK is no good! Never again!
James Taylor says:
I thought I made reservations vis mobile site for Embassy Suites Airport Kansas City, Mo for 2/9-14/2020. I needed to change the reservation to 2/11-14/20. I never received a confirmation e mail or PIN number for the 2/9-14/20 reservation. I did have customer service call me back and looked and found no reservation for me for any hotels. The app also show no reservations and still does to this date ( I made reservation on line directly to the hotel instead) Yet I was charged $194.36 by the hotel for a no-show on 2/9/2020. I tried communicating with customer service vis web site it always said cal. Of course no PIN number available so they don’t answer. I call the number referred here and they hung up on me. You make it almost impossible to contact you and I will never use this again. I learned my lesson.
David Sun says:
I have booked Taipei Brother hotel confirmation # 2112179530 and another booking later. due to coronavirus develop in Asia , I have cancel all my asia Airplane hotel and tour. all refund. I do not know how to cancel from booking.com website, so I called the Taipei brother hotel to cancel the reservation. and Brother said they will not charge me. But Booking .com charge my credit car and never refund. since Feb. and I called brother hotel. they confirm never charge me and booking.com should refund me soon.
Anyone can help me with refund! thanks
Lim says:
I have cancelled my booking #3262493332 due to Covid 2019 government restriction of movement
Need assistance for refund