The phone number of Lyft customer service is not provided directly on the Official website but you can get in touch with the online support by filling up the online form and submitting the request. The online help center has answers to all the questions for both as a passenger and as a driver. It has a detailed explanation of everything that you need to know from cancelation or no-show fares, promo codes issues, credit card issues, report lost items, service animal policy, etc. Direct support is available via Twitter, mention @AskLyft with your queries and you can expect a prompt reply if you mentioned them between 3:00 am to 9:00 pm (PST)

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